Senior Computer Technician

MAIN DUTIES AND RESPONSIBILITIES: 

• Install, repair and maintain hardware and software.
• Use schematic or manufacturer’s instructions and manuals to diagnose and make repairs.
• Assist in utilization review of computer hardware/software. • Install and maintain network and communication equipment.
• Develop a sound knowledge of hospital standard personal computer application software.
• Install, maintain and work on network cabling.
• Install and maintain Personal Computer based applications as per MNGHA IT standards.
• Maintain up to date documentation related to work activities.
• Review and assess support procedures and provide recommendation on optimization.
• Follow all prescribed safety procedures.
• Maintain computer peripherals and network equipment as necessary and when required.
• Perform subspecialty functions based on assigned department’s current Information Technology (IT) requirements.
• Perform other job related duties.

• Computer hardware, systems, networks and other peripherals
• Work stream leads, subordinate
• All involved internal and external disciplines, computer users
• Expected to use critical-thinking/IT analytical skills to reach objective conclusions
• High paced environment with intense deadlines
• Good skills in computer assembly and maintenance
• Good skills of root cause analysis and technical reporting
• Perpetual interaction with relevant stakeholders
• Physical move of IT Equipment when required
• May be required to respond to work-related calls beyond working hours

Minimum of 4 (four) years’ position-related experience in similar setting/environment – Essential

English Language Level I – Essential

Computer Level I – Essential

Information Technology or related discipline from an accredited institution – Essential