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Job Description
• Provide administrative and clerical support to the assigned department/section by answering telephone, taking messages, maintaining department’s diary, scheduling appointments, greeting visitors, handling requests and queries, taking dictation and minutes and accurately entering data.
• Act as the point of contact for internal and external clients; provide general support to visitors.
• Manage routine enquiries and refer to responsible personnel.
• Receive, screen, register, distribute and prioritize all incoming mail, emails, and correspondence memos. Maintain electronic and manual filing systems.
• Prepare responses to routine correspondence, complete forms and other required documentation.
• Make copies of correspondence and other materials as might be required.
• Deliver urgent correspondence within and outside the department, wherever is needed.
• Liaise with departmental personnel, internal and external clients to facilitate communication and required action on behalf of the department.
• Liaise with all levels of administrative assistants to handle requests and queries from management and senior management.
• Track and review outcomes resulting from committee minutes and submit for further review and action, as instructed.
• Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping.
• Maintain updated contact lists.
• Produce reports, presentations and briefs, as required.
• Maintain customer confidence and protects operations by keeping information confidential.
• Perform other job related duties
Skills
• Microsoft Office Suite
• Standard office equipment
• Work-stream leads
• All involved internal disciplines (clinical and non-clinical)
• Expected to work with minimum supervision
• Integrity and confidentiality
• High paced environment with intense deadlines
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Work under pressure at times to handle a wide variety of activities and confidential matters with discretion
ENGLISH - LEVEL I – Essential
Minimum of 2 (two) years’ position-related practical experience – Essential
Education
Business Administration or Public Relations or English or Education or Arts or Applied Science or IT
