Administrative Assistant II

  • Provide administrative and clerical support to the assigned department/section by answering telephone, taking
messages, maintaining department’s diary, scheduling appointments, greeting visitors, handling requests and
queries, taking dictation and minutes and accurately entering data.
• Act as the point of contact for internal and external clients; provide general support to visitors.
• Manage routine enquiries and refer to responsible personnel.
• Receive, screen, register, distribute and prioritize all incoming mail, emails, and correspondence memos. Maintain
electronic and manual filing systems.
• Prepare responses to routine correspondence, complete forms and other required documentation.
• Make copies of correspondence and other materials as might be required.
• Deliver urgent correspondence within and outside the department, wherever is needed.
• Liaise with departmental personnel, internal and external clients to facilitate communication and required action
on behalf of the department.
• Liaise with all levels of administrative assistants to handle requests and queries from management and senior
management.
• Track and review outcomes resulting from committee minutes and submit for further review and action, as
instructed.
• Perform general office duties such as ordering supplies, maintaining records management systems, and performing
basic bookkeeping.
• Maintain updated contact lists.
• Produce reports, presentations and briefs, as required.
• Maintain customer confidence and protects operations by keeping information confidential.
• Perform other job related duties

• Microsoft Office Suite
• Standard office equipment
• Work-stream leads
• All involved internal disciplines (clinical and non-clinical)
Decisions and
• Expected to work with minimum supervision
• Integrity and confidentiality
• High paced environment with intense deadlines
• Highly resourceful team-player, with the ability to also be extremely effective
independently
• Work under pressure at times to handle a wide variety of activities and confidential
matters with discretion

• Proven ability to handle confidential information with discretion, be adaptable to
various competing demands, and demonstrate the highest level of customer/client
service and response
• Occasional overtime, weekend, holidays work might be required

English Language Level – I – Essential 

Business Administration or Public Relations or English or Education or Arts or IT etc..